Refund Policy

At Jacobs Restores LLC, we are committed to quality work and fair resolution of any concerns.

Cancellation Before Work Begins

Full refund minus any third-party costs already incurred. Cancel by calling or emailing Robert Jacobs directly.

Work in Progress

Notify us immediately if you have concerns. We will correct issues at no additional charge. If the issue remains unresolved after a reasonable opportunity to remedy, a partial refund based on work completed may be issued.

Completed Work

No refunds after written approval of completed work. Defects discovered within 30 days of completion will be remedied at no cost to you.

Insurance Work

Refund terms for insurance-covered work are subject to your policy terms and insurer agreement.

Non-Refundable Items

• Third-party fees and materials already ordered
• Scheduled service fees once a technician is en route
• Items specifically marked as non-refundable in your written estimate

How to Request a Refund

Contact Robert Jacobs at 989-286-1742 or robert@jacobsrestoresky.com. We respond within 5 business days. Approved refunds are processed within 14 business days.

Disputes

All refund disputes are reviewed personally by owner Robert Jacobs to ensure a fair outcome.

Contact

Robert Jacobs, Jacobs Restores LLC
Phone: 989-286-1742
Email: robert@jacobsrestoresky.com